Refund policy

 🚚 Shipping & Return Policy – VapeBilliorsonn

Welcome to VapeBilliorsonn, your trusted destination for premium disposable vapes and accessories in India.
This page outlines our Shipping and Return Policy to ensure a transparent and smooth shopping experience for every customer.

📦 1. Shipping Information

At VapeBilliorsonn, we aim to deliver your orders quickly, safely, and discreetly.

✅ Order Processing

  • All orders are processed within 24–48 hours after payment confirmation.

  • You will receive a WhatsApp or email update once your order has been dispatched.

🚀 Delivery Time

  • Our standard delivery time is 3–4 working days after dispatch, depending on your location.

  • Remote areas may take 5–7 working days for delivery.

🕵️♂️ Discreet Packaging

We value your privacy — all packages are shipped in plain, secure, and unbranded packaging.

📍 Shipping Coverage

We deliver across India through trusted courier partners to ensure timely and safe delivery.

⚠️ Delays

Delays may occur due to:

  • Unforeseen courier or logistics issues

  • Public holidays or government restrictions

  • Weather or natural events

We always strive to communicate any delay immediately.

🔁 2. Return & Replacement Policy (7 Days)

We want you to be 100% satisfied with your purchase.
If you receive a wrong, defective, or damaged product, you are eligible for a 7-day return or replacement from the date of delivery.

🔧 Return Process

To initiate a return or replacement:

  1. Contact us within 7 days of receiving your order.

  2. Send clear product photos or an unboxing video on WhatsApp at +91 98271 63687 showing the issue.

  3. Ensure the item is unused, in its original packaging, and not tampered with.

Once verified, we will process a replacement or refund within 3–5 working days.

⚠️ Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Used vape devices

  • Opened e-liquids or cartridges

  • Products without original packaging

💳 3. Refunds

Refunds are processed to your original payment method within 3–5 working days after return approval.
If your bank or payment provider causes a delay, please contact them directly.

📞 4. Contact Us

For order tracking, delivery issues, or return support, feel free to contact us:

📧 Email: vapebilliorsonn@gmail.com
📱 WhatsApp / Call: +91 98271 63687
🌐 Website: www.vapebilliorsonn.com

We’re here to assist you 7 days a week.